Privacy Policy
Introduction
At Balance Bloom Body Toning Studio, we respect your privacy and are committed to protecting your personal information. We process personal data only where there is a valid legal basis to do so. If the basis for processing your data changes or is no longer applicable, we will stop processing such data where required by law.
Information We Process Because We Have a Contract With You
When you:
Book a session or package
Purchase a service
Sign up for a membership
Agree to our terms and conditions
A contractual relationship is formed between you and Balance Bloom Body Toning Studio.
Purpose of Processing
We process your information in order to:
Verify your identity
Provide body toning and wellness services
Manage bookings, memberships, and payments
Communicate with you regarding sessions and services
Provide guidance, recommendations, and service updates
We may also use anonymised and aggregated data for internal analysis and service improvement. This data does not personally identify you.
Data Retention
We retain this information only for as long as the contract remains active or as required by applicable law.
Information We Process with Consent
When there is no direct relationship, as in the case where you:
Browse our website
Ask us about our service
You can reach us through email, phone, WhatsApp, or social media
You give your consent for the processing of information you voluntarily submit.
It can be direct or tacit (for instance, when you send us an e-mail message in the hope of receiving an answer).
You can withdraw your consent at any time by writing to us at:
Withdrawal of Consent
You can withdraw your consent at any time by writing to us at:
Please note that withholding consent may restrict our capability to deliver certain services.
Information We Process for Legitimate Business Interests
We may process your information where reasonably necessary for the legitimate business purposes of (including):
Record-keeping and administrative purposes
Responding to enquiries or communications
Improving Service and Customer Experience
Safeguarding our Legal Rights
Safety and ensuring the client is well taken care of.
Such processing is carried out in a manner that does not override your rights or cause harm.
Information We Process Due to Legal Obligations
We may process or disclose personal information where required to comply with Indian laws, regulations, or legal processes, including lawful requests from government or regulatory authorities.
Payment Information
We do not store debit card, credit card, or bank account details.
Payments are processed through secure third-party payment gateways. We do not have access to your full payment information.
Contacting Our Studio
When you contact us via phone, email, website forms, or social media, we collect the information you provide in order to:
Respond to your enquiry
Maintain communication records
Improve customer service
Complaint Handling
If you raise a complaint, we record the information you provide and use it solely to resolve the issue.
Limited information may be shared with third parties only where reasonably necessary to address the complaint.
Cookies
Our website may use cookies to:
Understand website usage
Improve user experience
Remember user preferences
You can control or disable cookies through your browser settings.
Browsing Information
We may collect technical information such as:
IP address
Device type
Browser information
Approximate location
This information is collected in aggregated form and used only for website performance analysis.
Remarketing
We may use third-party tools to display advertisements on other websites after you visit our site. This is done using cookies and only where permitted by your browser settings.
Disclosure and Sharing of Information
We do not share your personal data with third parties except:
Where required by law
With trusted service providers necessary to operate our business
With your explicit consent
Data Security
We use reasonable technical and organisational safeguards to protect your personal information from unauthorised access, misuse, or loss.
Your Rights
You have the right to:
Access your personal information
Request correction of inaccurate data
Request deletion of your data (subject to legal requirements)
Requests can be sent to:
📧 balancebloomddn@gmail.com
We may verify your identity before processing such requests.
Children’s Privacy
Our services are not intended for children under the age of 16 without parental or guardian consent. We do not knowingly collect personal data from minors without such consent.
Retention of Data
We retain personal data only for as long as:
Necessary to provide services
Required by law
Needed for legal or accounting purposes
Changes to This Policy
We may update this Privacy Policy from time to time. The most current version will always be available on our website and will apply from the date of posting.
Contact Us
If you have any questions, concerns, or complaints regarding this Privacy Policy, please contact:
Balance Bloom Body Toning Studio, Rajpur Road, Dehradun, Uttarakhand, India
Balance Bloom Body Toning Studio
Rajpur Road, Dehradun,
Uttarakhand, India
balancebloomddn@gmail.com
+91 961-938-8412
© 2026 Balance Bloom Body Toning Studio. All rights reserved.